Refund Portal
We want you to love your purchase! If for any reason you’re not completely satisfied, you can return or exchange your item under the following conditions:
1. Return Period
You may return items within 14 days of receiving your order.
2. Item Condition
To be eligible for a return, items must be:
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Unworn, unwashed, and in their original condition.
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With all original tags and packaging attached.
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Free from stains, odors, or damage.
3. Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
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Underwear, socks, or swimwear.
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Sale or final clearance items.
4. Return Process
To start a return, please contact our support team at [your email] with your order number and reason for return.
Once approved, you’ll receive instructions on how to send your item back.
5. Refunds
Refunds are processed to your original payment method once we receive and inspect your return.
Please allow 5–10 business days for the refund to appear in your account.
6. Exchanges
If you’d like to exchange an item for a different size or color, contact us — we’ll help you arrange it if stock is available.
7. Shipping Costs
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Customers are responsible for return shipping costs unless the item was damaged or incorrect.
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Original shipping fees are non-refundable.